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The California Department of Technology is seeking agencies to submit business challenges that require a solution to modernize government and improve digital services for our fellow Californians.
During the COVID-19 pandemic, the state proved it can deliver and stabilize critical state services in days and weeks, rather than the months and years it normally takes to deliver IT projects. In addition to delivering programmatic benefits directly to the residents of California, these efforts also demonstrated the ability to:
Quickly deliver initial services to meet program needs, with incremental and continuous system improvements
Ensure critical services are fully operational without unreasonable downtime
Maintain competitive procurement and oversight in the timely implementation of systems and services
Implement new technology and simplify business processes
Develop accurate predictive data modeling to help save residents’ lives
Improve the public experience in consuming state services
In addition to the state’s recent experiences delivering new digital services and stabilizing existing digital services rapidly and successfully, the state also identified a need to proactively identify IT systems that need modernization to increase user experience. As a result, CDT requested resources as part of the Governor’s Budget to establish the capacity to make immediate investments in IT that will yield quick and meaningful results for the people of California. Given the state’s recent successes, the state has a unique opportunity to make an immediate investment in its IT that will yield results quickly for internal and external stakeholders.
Requirements & Outcome
The TMF will be used to enable departments to deliver timely business modernization wins through high-value proof of concepts, fulfill immediate needs, and optimize services for digital government. A strong commitment from the department’s business and IT leadership and team capability are required to be successful. Awards from the TMF will involve a multi-stage process including proposal, readiness assessment by CDT, and a “pitch” to a selection committee comprised of state executives from other agencies and departments. TMF may fund small project that can provide high-value services quickly or could be used for a Proof of Concept to jumpstart and bridge to larger projects approved through PAL.
CDT will identify solutions that are good candidates for this funding model through the proactive assessments proposed by CDT as part of the Governor’s Budget and by evaluating small strategic proposals submitted by state entities using this TMF intake portal. Using the intake portal to evaluate relatively simple high-value proposals will enable the quick initiation of projects that would normally move further into the PAL and BCP processes, simply because of the need to request funding. This funding will not be expended on IT solutions that would constitute a non-delegated project. Examples of criteria that will be used to prioritize solutions include:
Analysis of Problem
Return on investment (measured in risk reduction, financial returns, or increased quality of service)
Assessment of criticality
Strong program, technical and operational leadership team
Viable, fast path to delivery (less than 12 months)
Supports statewide goal(s) (e.g., Vision 2023, modernize digital services, encourages shared services). Once solutions are selected, CDT will submit a prioritized list to the Department of Finance for review and approval prior to expending funds. Provisional language will also require CDT to report to the Legislature biannually on: the use of funds, the progress of funded projects, the status and results of system assessments, as well as the contents of the prioritized list.